Services

Research and strategy

  • research planning

  • assessment of research readiness

  • aligning research programs to larger strategic

    and programmatic goals

Across the product development cycle

  • contextual inquiry

  • formative (early stage) design research

  • summative and usability testing

  • primary methods:

    • one-on-one interviews, card sorts, surveys, journey mapping, ethnographic observation, task analysis

Support for Solopreneurs and Academics

From small- to large-scale projects

  • small-scale research studies

    • fast feedback for iterative product development

    • ideal for startups and small businesses

    • 2-4 week timeline, $5K-20K USD

  • large-scale research studies

    • in-depth research and analysis

    • ideal for larger companies and organizations

    • 6-12 week timeline, $20-50K USD

Other services and specialties

  • specialties — social impact, health, and medical devices

  • workshops and teaching

  • content strategy, report writing, and editing — especially for non-profits

  • research in French and Spanish

  • research session moderation

  • lead or blend into a team